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Partner Relationship Manager

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Udeels

  • Salary: Not disclosed
  • Location: Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
  • Key Skills: Accounting

Job Description:

Job description Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of peoples working lives. With our momentum backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. How you will make a difference: Maintain induction programs for new partners, ensuring that all internal processes and procedures are understood and completed. Ensure partner SLA s are met. Work closely with the internal key stakeholders to maintain to identify potential issues that require partner governance resolution. Conflict resolution support in line with internal escalation process. Using the company CRM system to keep track of contract renewal dates and negotiate upon renewal time if required ensuring. Provides regular two-way communication between the partner and organization , to provide strong team representation and set proper Safeguard Global governance and expectations. Ensures partner is aware of organizations services, vision and values and always represents best interests of Safeguard Global. Create, enhance & manage the regional governance calendar. Work closely with the Team Manager, Global Partner Governance to gather key data essential to driving strategic metrics, including driving internal partner surveys, forecasting metrics and changeling new business opportunities. Ensures partner rate card is always adhered to maintain company profits. Work with Finance to solve invoicing disputes quickly. Responsible for tracking/monitoring escalated client issues to ensure positive outcomes using our ticketing tool. Provide regular input on all account activity, including status and call reports every week. What will give you an advantage? Degree educated in business management or similar Minimum 5 years of account management experience in a supply chain or client service role Experience in SLA management, account reviews, forecasting and problem-resolution planning Excellent written and oral communication skills Extremely organized Self-Motivated, goal-oriented, persistent and a skilled negotiator Plans and carries out responsibilities with minimal direction Can demonstrate a high level of initiative and work we'll in a team environment. Experience using Salesforce or similar CRM tool, Excel, PowerPoint and other standard business tools Works we'll under pressure Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access Role: Branch Sales Manager (B2B) Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Supply chainTicketingTalent acquisitionHRISHealthcareAccount managementForecastingMonitoringRecruitmentCRM