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Diverse Lynx
Job description Acting as first line support to our corporate customers aiming to solve their technical queries by phone and email Tracking, collating and responding to customer issues within agreed timescales Escalating and liaising with our Technical Support (TS) in French for more complicated cases Working closely with Service Account Managers, offshore & onshore team to help develop, grow, understand customer issues and help in Translation Role: Subject Matter Expert Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills TranslationFrenchTechnical support