NetApp

• Salary: Not disclosed
• Location: Bengaluru
• Key Skills: Accounting

Job Description:

Job description Job Summary This is an advanced technical support position that acts as a last line of escalation for Technical Support Engineers working with Technical Support, Escalation Engineers, Technical Support Managers, Support Account Managers, Critical Case Team, and Field organizations. Provide technical support to customers, customer support personnel, and field support staff, focused on advanced diagnosis, troubleshooting, repairing and debugging NetApp products, including hardware, software, solutions, and multi-system / multi-vendor / multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills, and be someone who embraces challenges, enjoy mentoring new engineers. read more Key Skills Computer scienceVMwareSANISCSIDebuggingCustomer supportCustomer serviceVirtualizationTechnical supportProduct support