IntouchCX

• Salary: 1.5-4.5 Lacs PA
• Location: Bengaluru(Electronics City Phase 1)
• Key Skills: Accounting

Job Description:

Job description Job description Greetings from IntouchCX ! We are currently Hiring for International Voice process Contact : HR Deepika E Phone number : 7899915386 Email I'd :deepika.e@intouchcx.com Location: Bangalore( Face to Face Interview) If you're interested in this position, you can revert me back or you can directly contact me on the above number. This role involves: Having daily interactions with the customer to handle issues from end to end Communication via voice. Going the extra mile to engage customers in solving issues and ensuring satisfaction Quickly and effectively building rapport with customers while diagnosing and resolving i issues Providing white glove service and having the ability to provide an overall excellent customer experience Managing customer expectations regarding estimated response times. Critical Skills: Above average verbal communication skills - ability to speak accurately, using proper grammar, and good enunciation Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays Educational/Work Experience and Requirements: Must successfully pass a background check Plus 2 is a must Graduation degree is a plus Must have at least six months customer service experience or equivalent Experience in the gaming/tech support industry is a plus Perks and Benefits: 2 way free cab and food provided Attractive incentives and attendance bonus is also provided Role: Voice process Industry Type: BPM / BPO Employment Type: Full Time, Permanent Role Category: Voice Education UG: Graduation Not Required Contact : HR DEEPIKA E Phone number : 7899915386 Email I'd : deepika.e@intouchcx.com Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills US ProcessCommunication Skills Customer ServiceCustomer SupportVoice ProcessInternational Voice ProcessInternational BPO