Kochar Infotech

• Salary: 2.25-3.5 Lacs PA
• Location: Gurugram
• Key Skills: Accounting

Job Description:

Job description Provide technical support to customers via phone email or chat. Diagnose and resolve technical problems related to network connectivity. Conduct remote troubleshooting sessions to assist customers with installation, configuration and troubleshooting. Required Candidate profile CCNA/CCNP-Certified. Experience in customer support preferable. Indepth knowledge of Networking. Strong understanding of routing protocol and switching technologies. Graduates with good comms. Role: Network (Support) Engineer Industry Type: BPM / BPO Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Network TroubleshootingCCNA Router ConfigurationTechnical SupportRouting And SwitchingSwitch ConfigurationCCNP RoutingNetwork SupportRouting ProtocolsCCNPSwitching Protocols