Key Account Manager

Job description Develop and maintain long-term relationships with key clients, ensuring high levels of customer satisfaction and retention Act as the primary point of contact for assigned key accounts, addressing client needs and resolving issues promptly Identify growth opportunities within accounts and develop strategies to increase revenue Coordinate with internal teams to ensure service delivery meets client expectations Monitor account performance, prepare regular reports, and provide strategic recommendations Negotiate contracts, pricing, and service agreements in line with company policies Stay updated on industry trends and competitors to provide relevant insights to clients Role: Key Account Manager Industry Type: Retail Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills team managementchannel salesbusiness developmentcorporate salessalesmarketingclient relationship managementb2b salescustomer satisfactionkey account managementchannel managementkey accountsinstitutional salesretentionpricing