Privacy Policy

TrueCV – Privacy Policy

Last updated: October 2025

1. Introduction

This Privacy Policy describes how VLS Technology Pvt. Ltd. (“TrueCV”, “we”, “our”, or “us”) collects, uses, shares, and protects personal information of users (“you”, “your”) who visit, register, or use services on www.truecv.com. We are committed to protecting your privacy and handling your information in a transparent and secure manner.

2. Information We Collect

We collect information to provide better services and improve your experience. The types of information we collect include:

• Personal details: name, email address, phone number, gender, location, and job preferences.
• Professional data: resume, education, employment history, skills, certifications, and LinkedIn profiles.
• Usage data: interactions with the site, IP address, browser type, operating system, and device identifiers.
• Payment information: when you purchase paid services, payment gateway data is securely processed; we do not store your card details.
• Communications: messages, feedback, or queries you send through our contact forms or support channels.

3. How We Use Your Information

We use your personal information to deliver, personalize, and improve our services. Specifically, we may use your information to:

• Create and maintain your TrueCV profile.
• Evaluate your resume and generate ATS scores.
• Provide resume writing, LinkedIn optimization, and career consultation services.
• Send job alerts, career tips, and promotional offers (only if you opt-in).
• Communicate with you about updates, technical issues, or service changes.
• Detect and prevent fraud, abuse, or unauthorized activities.
• Comply with legal obligations and regulatory requirements.

4. Sharing of Information

TrueCV does not sell or rent your personal data to third parties. We may share your information with:

• Employers or recruiters, only if you opt-in to job alert or resume sharing features.
• Service providers assisting with hosting, analytics, email delivery, or payment processing.
• Legal or regulatory authorities when required by law or to protect our rights and users’ safety.
• Business partners or affiliates who comply with strict data protection obligations.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to understand user behavior, improve navigation, and personalize content. Cookies help us remember your preferences, keep you logged in, and measure website performance. You can manage or delete cookies through your browser settings.

6. Data Retention

We retain your personal data as long as your account remains active or as required to provide our services. If you delete your account or request removal, we will delete or anonymize your data within a reasonable time, except where retention is necessary for legal or business purposes.

7. Data Security

We employ technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and restricted access to sensitive information.

While we strive for complete security, no method of electronic transmission or storage is 100% secure. You share your data with us at your own risk.

8. User Rights and Choices

You have the right to access, correct, update, or delete your personal data. You may also:

• Withdraw consent to marketing communications.
• Request a copy of your stored personal information.
• Request deletion of your account by emailing support@truecv.com.
• Manage cookie preferences in your browser settings.

9. Children's Privacy

TrueCV is intended for users aged 18 and above. We do not knowingly collect data from minors. If we learn that a minor has provided personal information, we will delete it immediately.

10. Third-Party Links

Our platform may contain links to external websites or applications. TrueCV is not responsible for the privacy practices or content of these third-party sites. Users are encouraged to review their respective privacy policies before sharing any data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, law, or business operations. Revised policies will be posted on this page with an updated 'Last Updated' date.

12. Contact Us

For questions or concerns about this Privacy Policy or data usage, please contact:

VLS Technology Pvt. Ltd.

Email: info@truecv.com

Website: www.truecv.com