Team Lead- IT Technical Support

Job description Team handling. Strong troubleshooting skills, client interaction, team coordination, and reporting. Must guide support engineers, ensure SLA adherence & issue resolution. knowledge of technical support Role: IT Infrastructure Services - Other Industry Type: Hardware & Networking Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Escalation ManagementTeam HandlingSLA ManagementITIL Process Team ManagementTicketing ToolsIncident Management