Customer Service Executive

Job description Job Responsibilities: you will be responsible for contacting new potential and existing customers, as well through phone and email to promote our various services, answer inquiries, and generate leads. Your goal is to build rapport, address customer concerns, for sales growth. Profile: Handle inbound & outbound customer calls Respond to emails and chat queries Resolve productservice issues and provide solutions Update CRM systems with accurate details Maintain a high level of professionalism and empathy Managing telemarketing team Education- Any graduate Post Graduation Not Required Role: Customer Service Industry Type: Facility Management Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Post Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Service Lead Generationoutbound callinginbound callingsalesCRM systems