Manager, Operations (Shift)

Job description About ETS: ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Keyword: Call Center, Management Required Experience: From: ETS GCC read more Key Skills financial analysissoftwarecustomer serviceverbal communicationinterpersonal skillsequipmentprogrammonitoringbudgetingmacoperationsmanagementwritten communicationleadershipproceduressupervisionreportingcommunication skillsms office