Relationship Manager - Retail Mortgages

Job description We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have a strong background in BFSI, particularly in small finance banking. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement sales plans to achieve targets and goals. Provide excellent customer service and support to resolve client queries and issues. Job Requirements Proven experience in relationship management, preferably in the BFSI sector. Strong knowledge of retail mortgages and financial products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is preferred. Role: Branch Sales Manager (B2B) Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance Customer ServiceBFSIBankingretailSalesmortgagefinancial productsRelationship Managementhousing loanhome loanslapmortgage loansMarket Research