Relationship Manager - Merchant OD

Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-5 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify new business prospects and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Build and implement effective sales strategies to drive growth. Job Requirements Proven experience in relationship management, preferably in the BFSI industry. Strong understanding of merchant operations and financial products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is an advantage. Role: Merchant Acquisition - BD / Pre Sales Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance Customer Servicecustomer relationshipBFSIbusiness developmentcommunication and interpersonal skillsmarketingclient relationship managementSalesmarket research and analysisfinancial productsodRelationship Management