CRM - Sr. Executive

Job description Customer Relationship Management: Serve as the primary point of contact for all customer interactions post-booking to handover. Manage customer documentation, agreement execution, and payment tracking. Respond promptly and effectively to customer queries, concerns, and complaints. Process Management & Coordination: Coordinate with cross-functional departments like Sales, Legal, Projects, Finance, and Possession teams for a smooth workflow. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills CRM Customer RelationshipHandling Customer QueriesCRM ManagementCustomer Life Cycle ManagementCustomer SatisfactionCustomer ComplaintsCustomer HandlingPost Sales