Customer Service Representative

Job description Tech Mahindra Limited is hiring Customer Service Representatives for US, UK, and Australian Telecom processes. We're looking for freshers and experienced candidates who are passionate about delivering exceptional customer service. Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills Location: Mumbai Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-6 months of international voice process experience are also welcome to apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - For Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process) - For Freshers: - US Process: CTC up to 3.35 LPA - UK Process: CTC up to 2.9 LPA Shift Requirements: - Candidates should be comfortable working rotational shifts Perks and Benefits: - Both-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package - Opportunities for growth and career development - Dynamic work environment Apply now: amisharavi.padelkar@techmahindra Contact : 9619824774 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Fluent EnglishBpo VoiceVoice ProcessInternational Voice ProcessInternational BPO