Relationship Manager - Merchant OD

Job description We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 0-4 years of experience in the BFSI industry, preferably with knowledge of merchant operations. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Manage and analyze data to identify trends and areas for improvement in merchant operations. Collaborate with cross-functional teams to implement process improvements and drive growth. Identify and mitigate risks associated with merchant operations. Provide excellent customer service to ensure high levels of satisfaction. Stay updated on industry trends and competitor activity to inform business decisions. Job Requirements Strong understanding of BFSI industry dynamics and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with merchant operations or related fields is preferred. Familiarity with financial products and services is an asset. Location - Wani,Wardha,Nagpur,Nashik Role: Bank Teller / Clerk Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance NegotiationCustomer Servicecustomer relationshipBFSIcorporate salesdepositsmarketingSalesmarket research and analysisb2b salesfinancial productslead generationbusiness growthBusiness Development