Executive - Telecalling/Sales - Education

Job description Role and Responsibility : 1. Understand the Product/Service: - Learn everything about what you're selling. Know its features, benefits, and how it solves customer problems. 2. Build Communication Skills: - Practice clear and confident speaking. Focus on tone, pace, and clarity. Listening skills are equally important. 3. Know Your Audience: - Research your target demographic. Understand their needs and how your product fits into their lives. 4. Develop a Script: - Create a flexible script that covers key points but allows for natural conversation. Personalize it as needed. 5. Handle Rejections Gracefully: - Not every call will end in a sale. Learn to accept rejection and use it as a learning experience. 6. Stay Positive and Motivated: - Sales can be challenging, so maintain a positive attitude. Celebrate small wins to keep your motivation high. 7. Follow Up: - Persistence is key in sales. Follow up with leads regularly but be respectful of their time. 8. Use CRM Tools: - Familiarize yourself with customer relationship management software to keep track of calls, leads, and follow-ups. 9. Ask for Feedback: - Seek feedback from peers or supervisors to improve your approach and techniques. 10. Continuous Learning: - Stay updated on sales techniques, market trends, and product knowledge through workshops, courses, and reading. Role: Telesales Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills customer relationshipsalesrelationship managementsellingcrm customer servicebusiness developmenttrainingquality monitoringquality analysismarketingteam leadingquality assurancetelecallingupsproduct knowledgecall monitoringfollow ups