Technical Customer Support Executive || HR Pulkita ||

Job description We are looking for passionate and dedicated individuals to join our team at iEnergizer for the Technical Customer Support Executive role. * Position: Technical Customer Support Executive * Salary: 23.5K CTC * Experience: Both Freshers and Experienced candidates are welcome! * Qualification: B.Tech, B.Sc, BCA, MCA, M.Sc, B.E * Skills- Excellent communication skills Key Responsibilities: - Provide exceptional customer support by resolving technical queries over the phone. - Communicate effectively and professionally with customers, ensuring their issues are resolved in a timely manner. - Troubleshoot and resolve customer issues with a focus on customer satisfaction and experience. Kindly bring : 1) Hard copy of your CV 2) Aadhaar card (Mention on top of your CV for reference) Shift Details: For Female Candidates: Day Shift For Male Candidates: Rotational Shift Interview Details: Timings: 11AM - 5PM (Monday to Saturday) Location: iEnergizer, A37 Block A, Sector 60, Noida (Gate Number 2) (Nearest Metro Station - Sector 59) Contact Person : Pulkita Contact Number : 9773915913 Join the below link for Hiring updates and walk in interviews: https://chat.whatsapp.com/LGfusBCCUp28itV3Buzhr7 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: B.Sc in Computers, Electronics, B.Tech/B.E. in Any Specialization, BCA in Any Specialization, Diploma in Computers, Electronics/Telecommunication PG: M.Tech in Any Specialization, MS/M.Sc(Science) in Any Specialization, MCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound ProcessDomestic Voice ProcessTechnical SupportTelecallingTechnical Voice Process BPOCustomer ServiceBpo Customer ServiceVoice ProcessVoice SupportInbound Voice ProcessCustomer SupportBpo VoiceDomestic VoiceCustomer CareDomestic Calling