Urgently hiring For "Tele Caller" (For Female Candidates Only)

Job description Role & responsibilities 1. Manage Inbound Calls: - Handle incoming calls from customers professionally and courteously. - Listen actively to customer concerns and inquiries, demonstrating empathy and understanding. - Provide accurate information and solutions to address customer needs effectively. 2. Resolve Customer Requests/Complaints: - Proactively address and resolve customer requests, complaints, and issues raised during calls. - Follow up with customers to ensure the successful resolution of their concerns and inquiries. 3. Maintain Call Records: - Keep detailed and accurate records of all inbound calls made. - Document relevant information such as customer details, inquiries, complaints, resolutions, and follow-up act Role: Customer Service Industry Type: NBFC Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Telecalling Communication SkillsCustomer Care