Job Description & Scope
Job description Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Recent awards we’ve won include: Glassdoor's Best Places to Work 2024 Best Places to Work by Built In 2024 Great Place To Work Certified™ 2023 Fast Company's Best Workplaces for Innovators 2023 Financial Times The Americas’ Fastest Growing Companies 2023 We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. About the role: Samsara Technologies India Private Limited’s Business Systems team is growing and we are seeking a Bengaluru-based Manager, Post Sales Systems Engineering to drive our expansion into India and supervise and govern our current GTMS ecosystem. Reporting to the Director of Post Sales Systems, this role will require strong execution skills, advanced influencing and communication skills, and deep business acumen. The successful candidate will work closely with the Customer Support, Customer Experience Customer Success, Sales, Finance, Legal and Business Technology teams to enable our business partners with world class technology solutions and support the post sales customer journey. This is a hybrid position requiring 3 days per week in our Bengaluru office and 2 days working remotely open to candidates based in India. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role you will: Team Leadership & Development: Build, lead, mentor, and scale a high-performing Post-Sales Systems Engineering team in Bengaluru. Foster a culture of collaboration, innovation, accountability, and excellence, embedding Samsara's cultural principles within the India-based engineering team. Oversee resource allocation, performance management, and professional development for your engineering team. Post-Sales Systems Strategy & Technical Execution: Contribute to defining and executing the technical strategy for Post-Sales systems (e.g., Customer Support, Success, Experience platforms), collaborating with leadership to align with global business objectives and the customer journey. Support the desi
