Post Sales And Service Engineer

Job description Trumen Technologies is looking for Post Sales And Service Engineer to join our dynamic team and embark on a rewarding career journey. We are seeking a dynamic and customer-focused Sales & Service Engineer to join our team. The Sales & Service Engineer will be responsible for driving sales growth and providing technical support to our clients. This role requires a combination of technical expertise, excellent communication skills, and a strong ability to build and maintain customer relationships. Responsibilities: Identify and target potential clients and markets to generate new business opportunities. Develop and maintain a sales pipeline, actively pursuing leads and converting them into customers. Engage with clients to understand their needs and provide tailored solutions that align with our products and services. Conduct product demonstrations, presentations, and technical discussions to showcase the value and benefits of our offerings. Prepare and deliver sales proposals, quotes, and contracts, negotiating terms and pricing as needed. Collaborate with internal teams to ensure timely and accurate delivery of products and services to customers. Build and maintain strong relationships with existing clients, addressing their inquiries and providing ongoing support. Provide technical expertise and support to clients, resolving technical issues and answering questions about products. Conduct on-site visits to customer locations for consultations, product installations, and service demonstrations. Stay updated on industry trends, market developments, and competitors' activities. Prepare and submit regular sales reports, forecasts, and market intelligence to management. Attend industry events, trade shows, and conferences to network and promote our products and services. Collaborate with marketing teams to develop promotional materials and campaigns to drive sales. Continuously assess and improve the customer experience and satisfaction. Participate in product development discussions by providing customer feedback and insights. Qualifications: Bachelor's degree in Engineering, Business, or a related field. Technical background is preferred. Proven experience in technical sales, field service, or a related role. Strong understanding of technical products, systems, and solutions. Excellent communication skills, both verbal and written. Customer-centric mindset with the ability to build rapport and trust with clients. Strong negotiation and persuasion skills. Results-oriented with a track record of achieving and exceeding sales targets. Proficiency in using CRM software, Microsoft Office, and sales tracking tools. Ability to work independently and collaboratively in a fast-paced environment. Adaptability to changing market conditions and customer needs. Willingness to travel to customer locations as required. Preferred: Experience in industries such as manufacturing, industrial equipment, technology, or engineering services. Familiarity with consultative selling techniques. Previous experience in a combined sales and technical support role. Role: Service Engineer Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: After Sales Service & Repair Education UG: B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills field servicetechnicalmarket developmenttechnical salescrm softwareequipmentengineeringindustrial equipmenttrackingsalesindustrialservice engineeringnegotiationwritingsellingdemonstrationengineering servicescommunication skillscrm