TIM Lead

Job description Tech Mahindra Ltd. is looking for TIM Lead to join our dynamic team and embark on a rewarding career journey. A TIM Lead, also known as a Technology Infrastructure Management Lead, is responsible for overseeing and managing the technology infrastructure within an organization. This role involves coordinating and implementing technology initiatives, ensuring the reliability and efficiency of systems and networks, and providing technical leadership. Here is an overview of the responsibilities and qualifications of a TIM Lead: Responsibilities: Technology Infrastructure Management: Develop and implement strategies for managing the organization's technology infrastructure, including systems, networks, servers, databases, and telecommunications. Ensure that the infrastructure meets the needs of the organization and supports its goals and objectives. System Administration: Manage and maintain servers, operating systems, and databases. Monitor system performance, troubleshoot issues, apply patches and upgrades, and ensure system security and stability. Network Management: Oversee the organization's network infrastructure, including LAN, WAN, routers, switches, and firewalls. Ensure network connectivity, monitor network performance, and address network security vulnerabilities. Vendor Management: Collaborate with technology vendors and service providers to evaluate, select, and implement infrastructure solutions. Manage vendor contracts, service-level agreements, and relationships to ensure the delivery of quality services. Project Management: Lead technology infrastructure projects, including planning, resource allocation, budgeting, and execution. Ensure projects are delivered on time, within scope, and within budget. Disaster Recovery and Business Continuity: Develop and implement disaster recovery plans and procedures to ensure the availability and continuity of critical systems and data. Regularly test and update the plans to align with evolving business needs and technology advancements. Technical Leadership: Provide technical guidance and support to the technology team. Stay updated with emerging technologies and industry trends. Mentor and coach team members to enhance their technical skills and knowledge. Qualifications and Skills: Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree may be preferred for senior leadership roles. Experience: Several years of experience in technology infrastructure management, system administration, or network management is necessary. Previous experience in a leadership or managerial role is highly desirable. Technical Knowledge: In-depth understanding of technology infrastructure components, including servers, operating systems, databases, networks, and security protocols. Familiarity with virtualization, cloud computing, and emerging technologies is beneficial. Project Management: Proficiency in project management methodologies and tools. Experience in leading and managing technology infrastructure projects from initiation to completion. Problem-Solving and Troubleshooting: Strong analytical and problem-solving skills to identify and resolve infrastructure-related issues. Ability to troubleshoot complex technical problems and provide effective solutions. Communication and Collaboration: Excellent communication and interpersonal skills to interact with stakeholders, team members, and vendors. Ability to translate technical concepts into non-technical language. Leadership and Team Management: Proven leadership skills to motivate and guide a team of technology professionals. Ability to set goals, provide feedback, and foster a collaborative work environment. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills endpoint securityNetworking