Title Assistant

Job description Able to decipher complex requests Attention to detail Multitask and prioritize a large volume of work Identifies needs of office and proactively suggest process improvements and efficiencies Works together with office contacts to ensure accuracy. Outstanding communication skills including written and verbal Job Complexities Accurate product must be delivered in a time-sensitive manner. Exercises judgment within company regulations, policy, and practices to determine appropriate action. Follows office/group processes and procedures. Achieves set objectives of office and group Errors may cause delay to our partner Interactions will be widespread throughout the division, clients, and business partners Supervision Received or Extended No responsibility for the supervision of others Works under guidance and supervision of local, team, and office management Actively contributes to the results of an office and works towards achieving group goals and objectives. Knowledge and Skills/Technology Used Strong customer service Attention to detail Critical thinking Problem solving skills Excellent verbal and written communication Ability to organize and prioritize submitter requests Knowledge and experience with FAST/ClarityFirst applications Knowledge and experience with Microsoft Office and Teams Typical Education High School diploma or equivalent College or University studies is a plus Banking and/or accounting experience is a plus Prior experience in the Title and/or Escrow industry preferred but not required Typical Range of Experience One(+) year of title related experience. Extensive training will be provided by group management Educational Qualification and Experience: Bachelor s degree or equivalent combination of education Professional work experience of 1+ in Title Domain Role: Assistant Manager Industry Type: Insurance Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills TrainingStandard operating proceduresBack officeManager TechnologyCustomer serviceOffice managementTechnology solutionsMS OfficeSupervisionGroup management