Inside Sales - AIDC - PSG

Job description Sales Operations & Business Excellence - Enterprise AIDC Division Cold Calling & Appointment Setting Proactively reach out to potential customers to introduce the Enterprise AIDC portfolio. Generate and qualify leads by identifying key decision-makers. Schedule appointments and meetings with prospects to explore business opportunities. Maintain a high level of professionalism and persistence in customer interactions. Market Research & Analysis Conduct research to identify potential markets, industry trends, and competitor strategies. Gather insights into customer needs, preferences, and buying behaviours. Provide data-driven recommendations to support sales and marketing strategies. Target Customer Engagement Develop and implement strategies to engage target customers via calls, emails, and meetings. Build and maintain strong relationships with key stakeholders. Work closely with the sales team to ensure effective communication and follow-ups. Sell-out/Sell-in Data Management Track and analyse sell-in (sales from the TVSE to Distributor) and sell-out (sales from Distributor to Partner) data. Maintain accurate records of sales performance and inventory levels. Generate detailed reports to support decision-making and sales forecasting. Target Tracking - Internal & Committed Partners Monitor and track sales targets for internal teams and committed partners. Ensure alignment between sales objectives and partner commitments. Provide regular updates and reports to management on target achievements. Sales Coordination Facilitate smooth coordination between the sales team and potential customers. Track and report sales activities, including lead generation, conversions, and follow-ups. Assist in preparing sales presentations and documentation tailored to client needs. Datasheet & Presentation Preparation (PPT) Create and update datasheets, sales presentations, and other marketing collateral. Ensure all materials are well-structured, visually appealing, and aligned with branding guidelines. Support the sales team with customized presentations for client meetings. Case Locking & Enquiry Locking Process Work with the sales team to ensure proper documentation and approval of sales cases. Maintain a structured record of locked cases and ensure timely follow-ups. Track and manage customer inquiries to ensure quick responses and resolution. Coordinate with internal teams to streamline the inquiry management process. Email Marketing & Lead Nurturing Design and execute targeted email marketing campaigns to promote the Enterprise AIDC portfolio. Build and maintain an email database for effective lead nurturing. Analyse email campaign performance and recommend improvements for better engagement. Customer Relationship Management (CRM) Maintain accurate records of customer interactions and feedback in the CRM system. Provide exceptional customer service to build long-term relationships with clients and partners. Ensure all customer interactions are recorded for future reference and analysis. Role: Enterprise & B2B Sales - Other Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Cold callingData managementSales operationsEmail marketingBusiness excellenceAidcMarket researchCustomer serviceCustomer engagementCRM