TE

Team Lead

TELUS International Verified Enterprise Mumbai (All Areas)
Exp: 6-10 Yrs
Full Time
0-Ghosting Guarantee
Takes 30 seconds

Job Description & Scope

Job description Department Operations Reporting to Associate Project Manager POSITION SUMMARY : The Team Leader will be responsible for overseeing and managing the entire project process, ensuring its successful completion, client satisfaction, and alignment with company financial goals. The role involves leading and supporting the project team, providing direction and guidance to ensure optimal performance and successful outcomes. This includes coordinating local and remote teams, managing subcontractors, maintaining client communication, and overseeing overall project planning. Depending on the projects needs, the Team Leader may also take on key project coordination responsibilities to ensure smooth operations and delivery. 1. Lead and coordinate small to medium-sized projects, ensuring goals, timelines, and client requirements are met. 2. Manage and oversee a team of 8-10 Project Coordinators, providing guidance, support, and training to ensure smooth project execution. 3. Manage vendor relationships, ensuring timely delivery, quality, and resolution of issues. 4. Provide ongoing support to the project team, addressing challenges, providing feedback, and fostering collaboration. 5. Handle project administration, including timesheet management, system updates, and resource tracking. 6. Generate project status reports, metrics, and financial forecasts. 7. Oversee project processes to ensure efficient execution, address inefficiencies, and maintain resources. 8. Contribute to process improvements and documentation creation to ensure consistency. 9. Perform additional tasks as needed, ensuring alignment with company policies and objectives. 10. This position is work from the office. This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. It is also a standard description and therefore neither the percentage of time devoted to the various tasks nor can the required qualifications be guaranteed to match those of any given incumbent. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Team HandlingExcelProject ManagementPeople Management Skills

Job Summary

Company
TELUS International
Location
Mumbai (All Areas)
Experience
6-10 Yrs
Verification
Government Verified Recruiter
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Team Lead
TELUS International
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