Branch Manager (AGM Grade) - Kenya

Job description Excellent Opportunity to Join a Leading Bank-(listed-NSE) in East Africa- Kenya Antal International Network is a Global recruitment firm with over three decades of experience and a presence in 35 countries. At Antal, Financial district, Hyderabad we specialize in banking, capital markets, Private equity, MCFOs, Venture Capital, Start-ups, Payments, technology, and Global capability Centres. We have been retained by our client to fill the following position. About our client We have been retained by one of the Leading Bank in East Africa which is a publicly quoted company at the Nairobi Securities Exchange (NSE) for the following role. The bank possesses a rich heritage in banking. Started in 1974 and publicly listed major regional commercial bank offering a full range of corporate and retail banking services with over 50 branches in Kenya and international operations in 3 other countries. They are a dominant player in the Kenyan market consistently growing and highly innovative in terms of technology and range of products and services it offers. The client is looking for a dynamic candidate who has a long-term career orientation and passionate to join a reputed organization and contribute for its growth in the market. This is an expat job with good savings potential and candidates who are keen to relocate only need Apply. Role: Branch Manager (AGM Grade) DEPARTMENT: Retail & Business Banking PURPOSE: The role is responsible for effectively growing the portfolio by working on strategies to acquire new customers, retain and expand through cross selling the relationship with existing customers. Performance indicators include growth in loan assets, total deposits, Total Net Revenue, CASA, Management of asset quality, New to Bank revenue, nil operational loses and enhanced customer satisfaction / experience. PRIMARY RESPONSIBILITIES: Marketing for new business in both assets and liabilities for the branch; Marketing for alternative products such as credit cards, prepaid cards, Internet banking, mobile banking etc.as well as Bancassurance products; Arranging meetings with potential and existing clients for the review of requirements and exploring business opportunities; Monitoring accounts and following up for repayments and remedial action where accounts may become delinquent; Initiating the process of securities perfection, obtaining necessary documents, initial vetting of document, and process follow through to ensure securities are perfected in a timely manner; Setting targets for the Branch teams and monitoring performance to ensure the Branch achieves its overall business targets; Reviewing the credit applications and call reports prepared by the Relationship Officer and making appropriate recommendations to the approving authorities; Reviewing the daily overrides report as well as over the counter payments and making appropriate decisions or recommendations. Processing of ad-hoc/additional/new requests/complaints/excesses and obtaining approvals where/when required; Providing feedback to customers in reply to their requests and requirements in a timely manner; Following up with customers to ensure compliance with sanctioned terms and conditions with respect to account operations and provision of all requisite documents and covenants; Complying with audit observations and initiating necessary action and follow up with clients; Educating and creating awareness for the client on new products, Banking regulations, requirements and industry trends; Providing feedback to Senior Management on customer requirements/ market trends/product development to suit the needs of the customers; Ensuring quality service delivery within prescribed TATs to ensure customer satisfaction and business retention or growth; Mentoring and managing the entire Branch team; Approving large RTGS, TT, Fixed deposit initiations as required. Oversight of Branch operations duties and actions that includes: a) Authorizing transactions; b) Reviewing and signing Letters of Offer and Letters of guarantee as per policy; c) Approving re