Job Description & Scope
Job description Job Summary We are seeking a talented and passionate, senior individual to join Standard Chartered as the Director, Senior Business Process Architect Process Tooling in the Group Transformation Office (?GTO?), The Group Transformation Office drives and executes the overall strategic transformation agenda The team works under the guidance of the Global Head, Transformation, Chief Transformation, Technology and Operations Officer and Transformation, Technology and Operations (?TTO?) MT The office also collaborates closely with senior business and functional leaders across the Bank to build and drive the Bank-wide transformation, Operational Excellence (?OE?) Process Management is an integral part of the Group Transformation Office, and this role provides thought leadership and steer to Bank-wide Operational Excellence efforts in close partnership with senior management The role requires driving holistic change by coaching and empowering people through multiple levers including process taxonomy & constructs, process reengineering, structural changes, digitisation, policy streamlining, targets and tracking, training, and accountability, Specifically, this role is the gateway for demand management of all process tooling related topics and works on complex assignments as part of OE task force The role sets training leadership on the OE process management framework; develops and engages the Community of Practice across the bank; coachescommunity to structurally link process with other business / IT elements, and derives insights based on these structural linkages to support top OE priorities and GTO functions for gap, change and impact analysis, The Director, Senior Business Process Architect Process Tooling is a global role based out of our de facto headquarters in India This role requires good understanding of banking processes preferably across multiple business lines & functions and proficiency in process tooling platforms with strong stakeholder engagement and community building skills The incumbent must work with senior business leadership to discharge his/her responsibilities, Responsibilities Strategy Awareness of / understand the wider TTO, GTO, and OE strategy and how it relates to Process Management Contribute to formulation of Banks OE Process Management strategy, ensuring alignment with strategic business outcomes Establish a portfolio of initiatives and assignments to achieve target outcomes including driving broad bank-wide process-mindset shift and cultural transformation Drive growth and branding of OE Process Management Tooling in the bank, and help embed bank wide culture of sustainable continuous improvement Oversee the general management and undertake day to day running of the Process Tooling programme including financial management/budget planning, resource allocation, expense tracking and vendor management/procurement Prepare and submit regular strategic reports to various programme committees and senior management detailing the programme performance Business Process Architecture Design: Design and Structure Process Architecture: Collaborate with senior management in designing and implementing process architecture, ensuring alignment to corporate goals, strategies, and operational needs, Define Process Levels: Map and define process levels by guaranteeing clarity, consistency, and alignment across businesses, products, functions, regions, and countries, Augment Process Taxonomy: Ensure consistency in definitions of scope, granularity, and terms supporting the process taxonomy, Design Standards: Comprehensively document design decision/versions to ensure consistency in transversal and hierarchical design, application of a standard taxonomy for effective communication and replication across the Bank, Support Process Simplification/Transformation Initiatives: Provide expertise to project teams in process designs to align with transformation programmes ensuring that (new) processes and business practices are seamlessly integrated, Global Process Leader (?GPL?) Role Support GPL role support: Pr
