L2 Support

Job description Location: Noida/ Mumbai/ Pune/ Bangalore Job Summary: L2 support Engineer for production application monitoring , and incident management resolution within defined SLAs. Involves works in shifts 24*7 Job Description: 4 to 5 years of experience in L2 support. Work in the L2 support team for production application monitoring and incident management resolution within defined SLAs. Involves works in shifts 24*7. Have some basic knowledge of monitoring tools like AppDynamics, Nagios, Kibana, ServiceNow, Jenkins, Postman. Have knowledge of writing basic SQL queries. Good Communication Skill is as there is direct client communication. Knowledge of Java/.Net will be an added advantage. Role: Incident Management Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: BCA in Any Specialization, B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills SQL QueriesL2 SupportMonitoring Tools