Job description Job Description: 1 : To be the key account manager for the unit and act as the SPOC for all queries about the department. Description of Measurement Indicators: To manage the relationships with the key clients and stakeholders of the unit. To also handle all the queries and requests related to the department and provide timely and satisfactory solutions. 2 : To ensure proper data management and report generation. Description of Measurement Indicators: To share calls and cases related data report with stakeholders on daily & monthly basis with 100% 3 : To enhance knowledge of self that has direct impact on the Job Description of Measurement Indicators: To attend 30 hrs. of training for the FY (BLS, safety training and soft skills) 4 : Tracking of revenue and OP/IP from MARS & Reconciling the department s revenue and sharing insights with the stakeholders. Description of Measurement Indicators: To reconcile the department s revenue with the MARS data and provide insights on the trends, gaps, and opportunities for improvement. 5 : Feedback call to be made to all emergency cases To collect customer feedback for each and every pick up and drop through MARS within 4 days of admission 6 : To conduct ambulance audit and reporting to ensure the ambulances tagged to the unit are as per standards set. Description of Measurement Indicators: To inspect and monitor the ambulances tagged to the unit and ensure they comply with the quality and safety standards set by the organization. 7 : To create awareness of the department through marketing campaigns and events. Description of Measurement Indicators: To plan and execute effective marketing campaigns and events to promote the department and its services Role: Key Account Manager Industry Type: Medical Services / Hospital Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Report generationData managementSafety trainingdata reportingSales coordinationMarketing campaignsSales analyticsInspectionSales supportAuditing
Job Summary
Company
Manipal Hospital Whitefield
Location
Bengaluru
Experience
1-4 Yrs
Verification
Government Verified Recruiter
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