Hiring voice process

Job description Role & responsibilities Handle incoming customer calls and address queries related to products, services, or accounts. Make outbound calls for follow-ups, surveys, or customer engagement. Provide timely and accurate information to customers. Resolve customer complaints professionally and escalate issues when necessary. Maintain detailed records of customer interactions and transactions. Achieve individual and team targets, including call quality and customer satisfaction metrics. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication Skills Customer SupportBpo Customer ServiceInternational Call CenterBpo VoiceVoice ProcessInternational ProcessVoice SupportInternational Voice ProcessInternational BPOInternational Calling