Operation Manager (Freelancer)

Job description About UsSoul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact As an Operations Manager, you will oversee the day-to-day operations of the business, optimize processes, and ensure the smooth delivery of services You will work closely with senior management to implement strategies that improve performance and efficiency Key Responsibilities: Oversee daily operations and ensure the delivery of products/services on time and within budget Implement operational strategies to optimize workflows, reduce costs, and increase efficiency Manage resources, including staffing, inventory, and logistics Collaborate with cross-functional teams to improve operational processes Monitor key performance indicators (KPIs) to track progress and improve operational performance Key Qualifications: Proven experience as an Operations Manager or in a similar role Strong knowledge of process optimization and workflow management Excellent problem-solving, communication, and leadership skills Familiarity with ERP systems and data analytics tools Degree in Business Administration, Operations Management, or related field Why Join Us Competitive pay (Up to ‚1200/hour) Flexible hours Remote opportunity NOTEPay will vary by project and typically is up to Rs 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs 90K per month) once you clear our screening process Shape the future of AI with Soul AI! Role: Operations - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills freelancingproject managementprocess optimizationworkflow managementdata entry operations managementteam managementbusiness analysisprocess improvementphotoshopchange managementteam leadingstakeholder managementsla management