Market Quality Vehicle Steering system

Job description understand the automotive suspension system components functioning and analyse the market failure [major parts are box assy steering gear, column assy collapsible steering, wheel assy steering etc]. quick resolution of suspension system related market failures through root cause analysis and taking countermasures. diagnose and resolve customer complaints action judgement for critical market issues (handling recalls, service campaigns). warranty data analysis initate proactive action strategies for market claim reduction. profound knowledge on vehicle steering system. knowledge of automotive-specific government regulations live motor vehicle act and mandatory recall code etc. knowledge of automotive industry regulations. analytical ability to identify critical issues and consultation with management for quick action. clear communication, soft skills, interpersonal relations to effectively handle technical and managerial stakeholders like suppliers. work effectively with cross-functional teams, including design, plant, suppliers/ dealers and management well versed with problem solving tools, qc tools complex problem solving through fta Role: Head - Quality Industry Type: Automobile Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate PG: Any Postgraduate Key Skills Root cause analysisData analysisFTAAnalyticalRelationshipConsultingCustomer complaintsManagementAutomotiveQC tools