RCM Trainer - US Healthcare - Physician Billing

Job description Key Responsibilities: Conduct onboarding training sessions for new hires Design and deliver effective training programs, presentations, manuals, and assessments Manage classroom sessions and ensure training effectiveness Collaborate with QA to identify knowledge gaps and align process understanding Revamp training content as per client and process requirements Conduct periodic refresher trainings and process updates Provide floor support and troubleshoot trainee queries Stay updated on industry trends and best practices Required Skills & Qualifications: 4+ years of experience in US Healthcare RCM (mandatory) Minimum 1 year of experience as a Trainer (on paper) Strong knowledge in Physician Billing and Accounts Receivable (AR) Excellent communication, analytical, and presentation skills Ability to create training materials and manage end-to-end training cycles Experience working in a fast-paced, process-driven environment Preferred: Immediate joiners Experience in process documentation and SOP creation Exposure to US Healthcare compliance and regulatory updates Contact Details: Rajalakshmi Kannan rajalakshmi@wavehca.com | +91 95260 17766 Nasiya nasiya@wavehca.com | +91 85902 01716 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Revenue Cycle ManagementAR CallingUS HealthcareDenial Management