ERP Manager

Job description Job Summary: We are seeking an experienced ERP Manager with a strong background in Microsoft Dynamics 365 Business Central (formerly NAV/Navision). The ideal candidate should possess both functional and technical expertise, demonstrate excellent project management skills, and have experience leading a team. This role involves overseeing the full ERP lifecycle, ensuring successful implementation, customization, integration, and ongoing support. Key Responsibilities: ERP Ownership: Manage end-to-end operations of Microsoft Dynamics 365 Business Central / Navision. Implementation & Upgrades: Lead ERP implementations, upgrades, and system enhancements. Team Leadership: Manage, guide, and mentor a team of 45 ERP professionals including developers and functional consultants. Technical Oversight: Review and approve technical customizations, integrations, and troubleshooting. Functional Support: Gather business requirements, translate them into functional specs, and ensure optimal ERP utilization. Process Optimization: Work with cross-functional teams to automate and streamline business processes using ERP. Vendor Coordination: Collaborate with external partners and Microsoft support for escalations, licensing, and service improvements. Reporting & Analytics: Develop and oversee creation of business reports and dashboards using Power BI or similar tools. Training & Documentation: Ensure proper documentation, user training, and knowledge transfer. Required Skills & Qualifications: Strong experience with Microsoft Dynamics 365 Business Central / Navision (NAV). In-depth understanding of both technical and functional aspects of ERP. Proven track record in managing ERP projects, including scoping, implementation, and post-go-live support. Solid knowledge of SQL Server, AL / C/AL development, extensions, APIs, and integrations. Strong business process understanding in domains like Finance, Sales, Procurement, Inventory, Manufacturing, etc. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities and deliver in a fast-paced environment. Experience in training users and creating detailed documentation. Microsoft certifications in Dynamics 365 Business Central (preferred). Educational Qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field. MBA or equivalent business-related qualification (preferred). Role: IT & Information Security - Other Industry Type: Petrochemical / Plastics / Rubber Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: B.Sc in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills Business CentralNavisionMicrosoft Dynamics Navision FunctionalERPERP ImplementationTechnicalERP Navision