Manager - Implementation Services

Job description locationsGurugram - DLF Buildingposted onPosted Yesterday time left to applyEnd DateMay 31, 2025 (10 hours left to apply) job requisition idR_309711 Company: Mercer Description: What can you expect The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers. Perform Planning activities to determine the best approach and techniques for self on the project Analyse requirements, solution analysis and estimate of effort for detailed quotes within the analysts expertise Elicit, analyse and document requirements using appropriate techniques Perform stakeholder analysis and establish strong stakeholder relationships Ensure requirements traceability is managed and maintained throughout the project lifecycle Perform solution analysis to ensure that solution meets the needs of the requirements Adhering to the User Centred Design processes, working to agreed sprint and release plans Support test team activities including triage and impact analysis Contribute to the development of new artefacts for re-use and to improve efficiency Provide learnings back to Analyst Team and to contribute to continuous improvement What is in it for you Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you for: Innovation/Creativity Able to deal with ambiguity & challenge the status quo Pioneer new approaches Able to apply critical thinking Decisions Making Communication Own communication on projects/client assignedpro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals. NoteApplicants should be flexible working in shifts What you need to have: Knowledge & Skills: Domain & Tools: Excellent understanding/experience of Wealth (DB/DC) domain & Admin/Trustee Reporting Experienced on wealth platforms - CalcStudio, MPM, OneView Detailed understanding of Implementation life cycles: Analysis: Basic business analysis skills - Requirements Analysis and Design Definition, Solution Evaluation Testing: Breakpoint analysis of medium to high complexity requirements to create a detailed test plan and corresponding user stories. Expert in Database, Web, Letters & Calc Testing - break pointing of requirements, user stories setup, Checker Configuration, Manual calculations. Adept at Verification and Validation activities to ensure software under test is bug free, meets requirements and is usable. Configuration: Proficient in Calculator, Forms & Letters, Web Configuration. Deliver high quality Config solutions that enable valued business outcomes. The purpose of this job is to provide implementation, ongoing, and renewal operational support to internal and external parties by serving as a system subject matter expert (SME). Expectations include implementing business requirements and client needs to develop technically sound and efficient solutions. Analyse requirements, solution design and implementation approach. Perform solution analysis to ensure that solution meets the needs of the requirements. Manage the provision of information to establish the agreed data integration platform, liaising with the Business Analyst and external stakeholders where required. Support test team activities including triage and bug fix. Contribute to the development of new artifacts for re-use and to improve efficiency. Provide learnings back to Team and to contribute to continuous improvement. Participate in training and mentoring of team members. Identify opportunities to uplift value from existing solutions. Delivery of work with quality with acceptable standards. Project / Task Management: Good understanding of Agile and Scrum methodologies Expert in using JIRA for day-to-day task management Should be able to maintain the traceability across the project lifecycle. Should have the ability to collate and analyze project metrics.