Customer Success Executive

Job description Key Responsibilities: Act as a single point of contact for customers after booking Manage customer documentation, payment reminders, and updates Follow up on queries and complaints and resolve them in a timely manner Build long-term relationships to ensure satisfaction and repeat business Coordinate with internal teams for pending approvals and handovers Role: Customer Success Associate Industry Type: Travel & Tourism Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills digital marketingoperations managementadministrationerp implementationsales and serviceacademicsbusiness analysismarket researchfinancial servicessqlclient relationship managementoperationskey account managementlinuxmysqlcrm