Job description Role & responsibilities Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform. Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel , Social Media and Contact Center Intelligence & Automation Platform Proactively identify, document, and deliver in-platform solutions and optimizations aligned with customer use cases to maximize value realization of the Sprinklr platform. 3 - 5 years experience in managed services, professional services, implementation, or technology consulting within the CCaaS industry 3 - 5 years Experience in Enterprise Software consulting and/or technical configuration. Role: IT Consulting - Other Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills CCaaSConfigurationContact CenterSprinklr BPOCall Center
