IT Product Architect

Job description Grow with us Our Exciting Opportunity At Product Line Customer Support & Service Enablement within Ericsson s Group Functions Global Operations IT, we treat IT as a business by focusing on the value delivered alongside the costs incurred. We transition from merely consuming technology to actively identifying, nurturing, and developing new technologies that provide tangible value to our customers. About the Role We are seeking an IT Technology Specialist with expertise in Salesforce Service Cloud and Experience Cloud for our Salesforce Platform. This role requires a strategic thinker who can review, advise, and ensure compliance with best practices in Salesforce implementation, architecture, and solution design across Service and Experience Cloud environments. read more Key Skills Change managementManager Quality AssuranceAnalyticalAgiledata governanceCustomer supportProduct designCustomer serviceStakeholder managementSalesforce