Job Description & Scope
Job description The Opportunity We are looking ServiceNow experts to join our ServiceNow team in India. Due to our increased focus on expanding our India-based team, there are numerous open positions ranging from Developer to Consultant to Architect. The team will help us expand in the region. It is preferable if you are based in Bangalore or willing to work from Bangalore, but this is not a requirement for the right candidate. Because of the ongoing expansion of our ServiceNow business, this role provides consultants with excellent career opportunities as well as the ability to work from other locations such as Melbourne. Skills and Qualifications IT service management solution implementation experience, with hands-on development, design and deployment experience in the ServiceNow platform Expert in ServiceNow foundations such as ITSM (Incident, Problem, Change, Knowledge, Catalog), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and Configuration Management Database (CMDB) Proficient in front end and/or backend technologies (XML, HTML, CSS, JavaScript, AngularJS, Jelly Script, Web Services, etc.) Development experience for a variety of clients across a wide range of applications, developing tailored solutions that adhere to best practices. Experience in ServiceNow platform in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal Coach, and mentor co-workers on technical and procedural items through one-on-one sessions or small group workshops. Analyse and troubleshoot to demonstrate technical and professional skill sets. ServiceNow Systems Administrator Certification / Implementation Specialist Certification Excellent verbal and written communication skills Desirable Expertise in one or more of the following ServiceNow Specialisations is highly desirable. Integrated Risk Management (IRM) - inclusive of Vendor Risk Management (VRM) Security Operations (SecOps) - inclusive of Security Incident Response (SIR) and Vulnerability Response (VR) Now Platform AppEngine - Store Apps Development - Build with No Code or Pro Code Service Portal UX - User Experience IT Business Management (ITBM) - Project Portfolio, Application Portfolio, Agile Development, Demand, Resource, Test & Finance Management IT Operations Management (ITOM) - Visibility (Discovery and Service Mapping), Health (Event Mgmt and HLA) / Predictive AIOps and Optimization (Cloud Provisioning and Governance) Customer Service Management (CSM) - inclusive of Field Service Management (FSM) Integrated HR Service Delivery (HRSD) - HR Management IT Asset Management (ITAM) - Hardware Asset Management (HAM) and Software Asset Management (SAM) Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationXMLConfiguration managementConsultingJavascriptCMSHTMLHTTPRisk managementMacros
