Customer Success Manager

Job description Ensure that customers are highly engaged, knowledgeable, and successful in their platform adoption and business objectives/goals Drive high customer engagement that results in platform adoption, contract renewals, and revenue expansion Develop senior customer relationships and aim to serve as a trusted advisor Proactively identify, forecast, and mitigate revenue churn Develop customer specific plans to accelerate value creation from the platform leading to customer renewals and platform expansion read more Key Skills ProcurementAutomationCustomer managementComplianceContract managementSAASConsultingRevenue expansionContinuous improvementCustomer engagement