Shift Supervisor

Job description Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Inventory Management Customer ServiceShift ManagementRosteringCash HandlingCustomer ComplaintsCustomer Management