Guest Relation Executive

Job description Designation: Community Executive Department: Account Management Key Roles & Responsibilities: • Be the first level SPOC for customer level queries. • Manage reception during business hours. • Illustrate Smartworks' core values and strive to achieve our mission. • Support the Account Management team to achieve the following: • Create a welcoming and collaborative environment for our members through events and building relationships between members. • Ensure that your building is fully operational, and processes are running smoothly. • Assist with move-ins and move-outs; prepare and distribute member welcome packets. • Take direction from the Account Manager to support the Team as necessary. • Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: • 0-2 years of work Experience in Hotel/coworking industry • Hospitality or other related degrees. • Thrive in a fast-paced environment while maintaining excellent attention to detail. • Strong communication, organization and project management skills Role: Front Office Executive Industry Type: Real Estate (Co-working) Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Diploma in Any Specialization, Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Front Desk Communication SkillsFront OfficeReceptionist ActivitiesReceptionGuest Relations