AM-Planning (Gurgaon - 5 Days WFO)

Job description Analytical Ability Should understand shrinkage, manpower forecasting, able to create hiring plans, attrition, occupancy, influx, buffer calculation, utilisation, scheduling, billing. Examines & interprets a wide variety of data/information and makes recommendations or decisions. Defines parameters of task and desired objectives. Develops results-oriented conclusions. People Management Should be capabale of leading a team of MISs, quick decision maker for business favour. Proficient of handling stakelholders. Flexibility Is respectful with the decisions the company makes. easily adapts to changes, and tries to remain up-to-date, by positively accepting new procedures, tools, and assigned responsibilities Role: Assistant Manager Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills PlanningErlang SchedulingForecasting