Customer Service Executive

Job description Responsibilities: Manage customer queries via phone, email & chat Ensure timely resolution of complaints Maintain high levels of customer satisfaction Handle client calls with professionalism Excellent communication skills, written and verbal Role: Customer Service Industry Type: Courier / Logistics Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Handling Handling Customer QueriesEnglishSolving QueriesCustomer SatisfactionHandling Client CallsHindiComplaint HandlingCustomer ManagementCustomer QueriesQuery Resolution