Customer Service Executive

Job description Responsibilities: * Manage US customer queries via phone, email & chat * Maintain high NPS score through exceptional service * Collaborate with teams on process improvements * Resolve issues promptly & professionally Performance bonus Role: Service Manager Industry Type: Urban Transport Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: After Sales Service & Repair Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication SkillsCustomer ServiceEnglish Language English