Job Description & Scope
Job description About us: Target is an iconic brand, a Fortune 50 company and one of America s leading retailers.Right along with Target s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environmentAre you a customer service enthusiast who s curious about the guest and can see the shopping journey through their eyesThen you ll have success on the Digital Strategy & Platform team, whose goal is to offer guests a seamless online shopping experience across our platforms including Target.com and the store network s fulfillment capabilities. Here, you ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalization, simplicity and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable and instantly gratifying digital experience. A role with Site Merchandising Enablement means delivering easy, dynamic and performant digital experiences for our guests, through providing scalable process, guidelines, workflow and tooling, and experience capability solutions for Site Merchandising Team Members. As Lead Business Partner, Site Merchandising Enablement, you will develop and drive the strategy, operations and refinement of capabilities, tools and processes, delivering efficiency for our internal Team Members, brands to provide enhanced experiences for our guests. You will develop features, processes, tooling, and data requirements to support digital experience levers and co-create/ optimize solutions with a broad mix of partner teams across Digital, Technology, Marketing & Merchandising. At its core, this role requires a passionate and creative problem solver, proficient in technology, who is focused on developing effective solutions, driving robust change management, and delivering outcomes. Core Responsibilities: Cross-Functional Partnerships. Establish strong cross-functional and cross-channel partnerships across Target. Influence and leverage other teams within the broader organization to advance digital objectives through serving an active, strategic role in cross-functional quarterly planning. Promote and model key Target behaviors. Champion diversity and inclusion. Create an atmosphere of teamwork, collaboration, agility, attention to detail, and drive. Serve as business Digital Merchandising conduit to applicable stakeholders and partners. Requirement Gathering & Collaboration. Gather business requirements, understanding business requirement and translating it into engineering/product requirement documents based on functional/ design specifications. Identify and gather the right cross-functional teams for each initiative, lay down milestones and goals and ensure timely and successful delivery of the project. Identify success metrics, build instrumentation and measurement for them and track towards meeting the objectives. Report progress and manage risks through early identification of bottlenecks and elevating discussions in case of blockers. Evaluate trade-offs between business objectives and tech challenges. Influence without authority to drive project deliverables in cross-functional teams through data and reasoning. Build relationships and develop routines to enable a circular feedback loop with stakeholders in order to understand gaps, challenges, and opportunities in our tooling and processes and then continue to cross-share progress throughout the development process. Prioritize enhancements that improve the guest and Team Member experience across web and app. Define Digital Merchandising use cases and impact. Problem Solving. Take complex objectives and distill them into digestible problems to solve that inspire creative and scalable solutions. Leverage user feedback, research, and networks to drive innovation and the discovery of new products, tools, data, and applications. Change Management. Champion change management best practices while introdu
