Customer Support Professional

Job description Studifysuccess Pvt Ltd is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Skills Required Communication English Speaking Hindi Speaking Role: Non Tech Support - Voice / Blended Industry Type: Education / Training Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills project managementoperations managementteam managementcustomer servicecustomer supportexceltechnical supportoperationsproduct managementchatemail supporttroubleshootingnon voiceemailinternetcustomer experiencecommunication skills