Travel Consultant (ETN) (AOH)

Job description Job Objective: Provide quality an d cos t effectiv e trave l service s t o client s i n accordanc e wit h Networks strategy and objectives. Key Accountabilities: Support to the Network BSM Groups strategic goals Support Manage r an d Network s Directo r i n applyin g Eurasi a Trave l Network s shor t an d lon g term business strategy, vision, policies and objectives. Business Development Promote Eurasia Travel Networks image and services provided. Operation Management Receive, monitor and process requests for travel bookings. Propose best available and alternative options with details of time limits, restrictions, etc. Follow-up reply from client and effect changes to reservations or cancel bookings as required. Support to the Eurasia Travel Network BSM Groups strategic goals Issue ticke t upo n confirmatio n fro m clien t an d submi t al l necessar y detail s t o them (ticket , itinerary, any other information which is considered necessary). Monitor unused or partly used tickets and apply for refunds. Coordinate with airlines for seats availability and confirmation of booking. Maintain clos e contac t wit h client s personne l an d assis t o n ticke t relate d inquirie s (retrieva l of booking, ticket, etc.). Coordinate wit h Manage r an d Network s directo r t o increas e / maintai n interna l utilization of Eurasia Travel business units. Identify and report problems to Manager with a proposal for their solution. Requirements Education & Work Experience: IATA / UFTAA diploma (foundation level). At least 3 years of experience in the shipping industry. Job Specific Skills: Ability to perform under pressure and meet deadlines. Show initiative and be a team player. Knowledge of Galileo / Amadeus reservation systems. Fluency in English. PC literacy Role: Other Industry Type: Ports & Shipping Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Travel Consultant (ETN) (AOH)