Walkin - EMT -Officer Credit cards& liabilities -Coimbatore -9&10-Jun

Job description Role & responsibilities Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Mail Management Email SupportCustomer RelationshipHandling Customer QueriesCustomer SupportSolving QueriesEmail HandlingComplaint HandlingCustomer QueriesQuery ResolutionClient Satisfaction