Human Resource Manager

Job description Job Title: Manager Human Resources About iTech India Founded in 2003, iTech India is a premier digital transformation company with headquarters in Chennai and a significant presence in Dallas, USA. With a 300+ strong team, we specialize in delivering innovative IT and ITES solutionsincluding custom software, web and mobile app development, and advanced AI/ML-driven productsfor clients across education, healthcare, e-commerce, and finance sectors. As we continue our rapid growth journey, we seek an HR leader who can power our ambitions and build an exceptional workplace culture. Our culture is built on the core values of BOAT: Belongingness, Ownership, Autonomy, and Team Spiritfostering a workplace where every individual feels valued, empowered, and united in purpose. Position Summary As the HR Manager at iTech India, you will be responsible for leading and managing the entire HR Operations function across multiple locations. We are looking for a dynamic, results-driven HR professional who is passionate about people, process excellence, building a future-ready organization, and driving iTech India's employer brand. The ideal candidate will be a strong communicator, effective leader, and a proactive driver of HR innovation, best practices, and employer branding in the IT/ITES space. Key Responsibilities Leadership & Team Management Lead, mentor, and inspire a geographically distributed team of HR professionals to deliver operational excellence. Foster a high-performance, collaborative, and positive work environment in alignment with iTechs core values and business goals. Demonstrate strong people management, coaching, and conflict resolution skills. Establish clear KRAs for the HR team and provide regular feedback, coaching, and structured upskilling opportunities to promote a culture of ownership and high performance. Talent Acquisition Oversight Oversee and provide strategic direction to the Talent Acquisition team to fulfill workforce requirements for both IT and ITES functions. Collaborate with department heads and delivery managers to forecast hiring needs and ensure the recruitment of high-quality talent in line with business goals. Guide and monitor hiring through multiple channelsincluding campus recruitment, employee referral programs, and job portalsto attract a diverse and capable talent pool. Ensure recruitment KPIs are met, including Turnaround Time (TAT) and Quality of Hire, by continually optimizing the end-to-end hiring process and candidate experience. Regularly review sourcing strategies and metrics, introduce innovative recruitment practices, and ensure compliance with company policies and industry standards. Mentor and upskill the Talent Acquisition team to strengthen recruitment capability and align hiring outcomes with organizational priorities. Strategic HR Operations & Policy Management Oversee all aspects of HR operations, including employee lifecycle management (onboarding to exit), HRMS administration, payroll, benefits, and HR vendor/contract management. Design and implement a seamless onboarding experience for new hires, ensuring role clarity, cultural alignment, and engagement from Day 1. Collaborate with department heads for timely asset allocation, buddy assignments, and induction training. Act as the custodian of all HR policies and procedures; regularly update and communicate policies in line with business growth, compliance, and employee expectations, ensuring consistent policy implementation across the organization. Ensure 100% compliance with internal HR policies, statutory requirements (including PF, ESI, Shops & Establishments Act), and industry standards (ISO, SOC 2). Lead the renewal and administration of employee insurance policies and other employee welfare initiatives. Coordinate and support all HR-related internal and external audits, ensuring process transparency and timely closures. Serve as a Steering Committee Member for audit managementoverseeing documentation, compliance checks, and coordination during all internal and external HR audits. Performance