Epicor Technical Consultant

Job description Provide Tier 13 technical support for Epicor ERP (e.g., Kinetic or E10). Troubleshoot system errors, perform root cause analysis, and resolve technical issues in collaboration with internal teams and vendors. Develop and maintain BAQs, BPMs, Dashboards, and Reports using Epicor tools. Utilize DMT for data imports/exports and manage user permissions and security roles. Customize modules using Epicor Application Studio, C#, and .NET, where needed. Write, modify, and optimize SQL queries and SSRS reports. Monitor system performance, schedule maintenance, and deploy patches or updates. Assist with ERP implementation tasks, upgrades, and post-deployment support. Document support processes, system changes, and technical configurations. Train and support end users on Epicor features, new processes, and best practices. Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Epicortechnical consultant TechnicalTechnical ConsultingTechnical SupportSoftware Implementationepicor trainingUser TrainingTroubleshootingSoftware SupportError diagnosticsIssue Resolution